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John F Kennedy Int’l Airport

Frankfurt Airport

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Premium Food

Snacks

Spirits & Liquor

Beer & Wine

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Showers

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Newspapers & Magazines

Private Rooms

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Mexico City International Airport

The Grand Lounge Elite

Elite Lounge Mastercard

Lounge 19

Salon Beyond CitiBanamex

Terraza by The Grand Lounge Elite

The Lounge Mexico by Global Lounge Network

ViPort Lounge

The Centurion Lounge

American Airlines Admirals Club

United Airlines United Club

It is a crowded, windowless "bunker". They direct you to a seat as most of them are "reserved". Felt unwelcome from the beginning. I left after 1 minute without any consumption. Never again!

Anonymous

review

Was woken every three hours to re-check in. Even though they had my card on file.

Lounge is decent. Not the best, but it’s OK. Service is good.

Will

Everything was great except for the high pitched chirp every 45 seconds of a smoke detector needing its battery changed.

Stuart Cheshire

We got into this lounge and were treated very well! Food and service were excellent. Arron did a great job accommodating us!!

Awesome stuff and great service. Food is fresh, alcohol drinks are free. They also provide nail and message services, tried hand message and it was decent.

Very good with service! Not many people on Saturday noon. Like it!

Cong

Way too many staff makes it incredibly annoying. They direct you where to sit because half the seating is reserved. The complimentary 10 min massage was nice but not worth the annoyance of the lounge.

Joel 

Staff were amazing and helpful. Shower was pleasant and convenient. Food was interesting.

Samuel

The food bar is meh and cold. The table service food is hot but not good. There were plenty of available recliners but they made me sit at the bar due to reservations/lack of space.

Javier

Confusing. There are reclining armchairs and semi-enclosed rooms but you need a reservation, and you have to reserve through a web form more than 5 hours in advance. Finally they took pity on me.

Pretty busy. Good coffee. Real meals can be ordered off a menu (order two, they're small). Bartender was totally ignoring people while using his phone.

Quinn

Fresh, made to order entree offered and the bar staff was friendly and attentive but snack offering was very limited/basic. Comfortable chairs but not enough power outlets (for every seat).

It’s a nice looking lounge, with a lot of service, with surprisingly little on offer. No black, or green tea, or dry sparkling wine. I was unimpressed.

Gordon Watkinson

Pretty decent. Went here because the other reviews were better for here than other lounges in MEX. was a good place to kill some time. Nice touch having an actual coffee bar.

Excellent service, comfortable chairs, nice shower, strong selection of food/beverage. Would visit again!

Ryan

Crowded but lovely. Very comfortable, attractive, and very friendly service.

Crowded, but excellent and personal service.

Leon

Excellent service, a bit crowded but it’s the best spot in the entire airport.

This is a good lounge. It’s not pretty at all. But it has everything you need plus reclining chairs. Also the service is really good and they’re very attentive.

Got sick eating snacks that were spoiled. Never again!

Miguel

Top service. Very friendly & attentive. Comfortable recliners. Limited space.

Life saver!! We were stranded in the airport at 2am. Food, water, blankets...Reclining chairs for sleeping is heaven. And the calm, reassuring service team changed everything. And a ride to the gate!!

The awful physical ambience takes away whatever good comes from the nice staff or food (not much was available around 5am on a Monday). Desperately needs a remodel and maybe an adjustment to the music.

The service is truly good and the food selection is also awesome. Most impressive.

Great lounge with showers, made to order food, an excellent cappuccino and all served by a very friendly and attentive staff.

Incredible service and hospitality. Not a great selection of food but the drinks are free flowing and the service warm and impeccable. Free shoe cleaning and showers.

Stopped in for breakfast. Had a nice made to order omelette and a great cappuccino.

Joseph

Not too big and quite busy at 9am. Awesome service! 

Ramón

Most helpful attentive friendly service. Outstanding customer care. Full menu and good alcohol selection. Smaller lounge and not up to date but everything else makes up for it. I'll be back! Thanks!

Nicole

This was my first visit, won't be my last! Friendly staff, great food, clean lounge & shower! I used my Priority Club pass.

William

Jessica and Veronica and the rest of the staff were very friendly and helpful. The people here make the difference. I had juice and coffee and continental breakfast. My son had waffles.

Guillermo 

Lounge is smaller although there was adequate seating.  Complimentary food options are mainly fruits, breads and muffins. Free waffle was tiny. Alcohol selection decent. Service was terrific.

Levell

Everything is great. Plates are a little small. You get more food with eggs over waffles.

Nice service. Comfortable but not luxurious.

Cyprian

Clean lounge with lots of seating and charging stations. Friendly, helpful staff and lots of food/drink options.

Bradley

Great lounge, real meals for free, travel and visit lounges all the time and probably the best.

Jason

Lounge is on the smaller side but has good seating and a nice selection of food and drinks. It is the best lounge on T1.

Giovanny

Buen servicio, el lugar es agradable, la comida está ok.

Alan Castilla

Great kick back lounge chairs and a nice breakfast. Takes Priority Pass Select.

Willem

Great service and friendly staff, overall great ambience.

Sandeep

Christina 

Garish lime green, orange and white decor. Attentive service and good but not great food.

Best lounge for Priority Pass. Great made to order food, amazing service.  Better than the Platinum Lounge.

Josh

This is the only lounge that offers free food/meals, along with free drinks (any kind). Remember to tip the person attending you. Downside is they don't have screens with the flights.

Ramon

A little old and not the best ambience but attentive service. 

Jasper

A bit crowded and ok food/drink options, BUT they let me in with my Lounge Club membership AND they let me bring in a guest when only paying for one person, so...

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Also in Terminal 1